{"name":"NATTERBOX LIMITED","company_number":"06968249","status":"Active","type":"Private Limited Company","incorporated":"2009-07-21","dissolved":null,"registered_office":"3rd Floor, 12 Gough Square, London, United Kingdom, EC4A 3DW","postcode":"EC4A 3DW","sic_codes":[{"code":61900,"description":"Other telecommunications activities"}],"principal_activity":null,"previous_names":[],"warnings":[],"accounts":{"category":"Full","year_end":"31 December","last_made_up_to":"2025-12-31","next_due":"2027-09-30"},"employees":{"count":79,"accounts_date":"2024-12-31"},"financials":[{"financial_date":"2024-12-31","turnover":18963518,"profit_loss":1007413,"net_assets":-4829748,"cash":2389715,"average_employees":79},{"financial_date":"2023-12-31","turnover":17576627,"profit_loss":1773420,"net_assets":-5837161,"cash":1225174,"average_employees":79},{"financial_date":"2022-12-31","turnover":15443111,"net_assets":-7610581,"cash":1287669},{"financial_date":"2021-12-31","turnover":12403702,"net_assets":-8502399,"cash":491723},{"financial_date":"2020-12-31","net_assets":-4566582,"cash":232112}],"officers":{"current":4,"resigned":1,"complete":true,"note":"Names and details of individual officers are on the People page (subscriber-only on this site) and free at Companies House."},"charges":{"total":0,"outstanding":0},"gazette_notices":[],"insolvency_outcome":null,"ai_summary":"Natterbox Limited is a niche challenger in the UK CCaaS market, leveraging a deep Salesforce ecosystem partnership to serve enterprise customers with cloud voice and CTI solutions. The company's strategic pivot to AI-powered contact centre platforms (AI Advisor and AI Workforce) is directionally aligned with industry trends, but execution risk is elevated given the 7.8% revenue growth rate—below the broader market's 15-20% expansion—and a 43% decline in net profit driven by R&D investment through its sister company Red Matter Ltd. While the improving balance sheet trajectory (net assets improving from £-8.5M to £-4.8M over three years) and doubled cash position to £2.4M are encouraging, the company remains balance-sheet insolvent and must demonstrate commercial traction of its AI products within the next 12-18 months to validate the transformation investment and achieve a sustainable path to profitability.","website":"https://natterbox.com/","links":{"page":"https://www.companiesintheuk.co.uk/ltd/natterbox","people":"https://www.companiesintheuk.co.uk/company/natterbox/people","filing_history":"https://www.companiesintheuk.co.uk/company/natterbox/filing-history","companies_house":"https://find-and-update.company-information.service.gov.uk/company/06968249","financials":"https://www.companiesintheuk.co.uk/company/natterbox/financial","control":"https://www.companiesintheuk.co.uk/company/natterbox/control","charges":"https://www.companiesintheuk.co.uk/company/natterbox/charges","ai_analysis":"https://www.companiesintheuk.co.uk/company/natterbox/analysis"},"source":"CompaniesInTheUK, from Companies House, The Gazette and other public registers (see /support/about). Cite as: CompaniesInTheUK, https://www.companiesintheuk.co.uk/ltd/natterbox"}