Privacy Notice

Companies In The UK Privacy Notice

1. Introduction This privacy notice explains how Companies In The UK ("we", "us", "our") collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Data Controller Companies In The UK Unit 6301, PO Box 6945 London W1A 6US Contact: via https://companiesintheuk.co.uk/support/contact

3. Information We Collect

Account Information:

• Name and email address (registration)
• Password (encrypted)
• Account preferences
• Communication preferences

Usage Information:

• Pages viewed
• Search queries
• Companies followed
• Download history
• IP address and browser information

Payment Information:

• Processed securely via Stripe
• We don't store card details
• Transaction history retained

4. How We Use Your Information

To Provide Our Services:

• Account management
• Search functionality
• Company monitoring alerts
• Document delivery

To Improve Our Services:

• Analyze usage patterns
• Enhance search results
• Develop new features
• Technical troubleshooting

To Communicate:

• Service updates
• Account notifications
• Monitoring alerts (if enabled)
• Support responses

5. Legal Basis for Processing

• Contract: To provide services you've requested
• Legitimate Interests: To improve services and prevent fraud
• Consent: For marketing communications
• Legal Obligation: To comply with laws

6. Data Sharing

We may share your data with:

• Service Providers: Hosting, email, payment processing
• Legal Requirements: When required by law
• Business Transfer: In case of merger or sale
• With Your Consent: When you explicitly agree

We do NOT sell your personal data.

7. Data Security

• Encryption in transit and at rest
• Regular security assessments
• Access controls and monitoring
• Incident response procedures

8. Your Rights

You have the right to:

• Access: Request copy of your data
• Rectification: Correct inaccurate data
• Erasure: Delete your data (subject to legal requirements)
• Restriction: Limit processing
• Portability: Receive data in standard format
• Object: Opt-out of certain processing
• Withdraw Consent: For consent-based processing

9. Data Retention

• Account data: While account active + 2 years
• Transaction data: 7 years (legal requirement)
• Usage logs: 12 months
• Marketing: Until consent withdrawn

10. Cookies We use cookies for:

• Session management
• Remember preferences
• Analytics (aggregated)
• Security features

Manage cookies via browser settings.

11. Third-Party Links Our site contains links to Companies House and other services. We're not responsible for their privacy practices.

12. Children's Privacy Our services are not intended for children under 16. We don't knowingly collect children's data.

13. International Transfers Data may be processed outside the UK/EEA with appropriate safeguards.

14. Changes to This Notice We'll notify significant changes via email or site notice.

15. Contact Us

• Via: https://companiesintheuk.co.uk/support/contact
• Email: [email protected]

16. Complaints You can complain to the Information Commissioner's Office (ICO) at ico.org.uk

Last Updated: January 2025