TECHNOLOGY SUPPORT 24/7 LIMITED

Executive Summary

Technology Support 24/7 Limited is a growing niche IT consultancy with strong equity growth and healthy liquidity, benefiting from focused leadership and a specialized market approach. To capitalize on its solid foundation, the company should prioritize expanding its service offerings, broadening its client base, and scaling operations while mitigating risks related to size constraints and leadership dependency. Strategic investments in technology and talent will be critical to sustain competitive advantage and accelerate growth in a dynamic sector.

TECHNOLOGY SUPPORT 24/7 LIMITED - Analysis Report

Company Number: 12772500

Analysis Date: 2025-07-29 15:06 UTC

1. Market Position
   Technology Support 24/7 Limited operates as a private limited company specializing in information technology consultancy (SIC 62020) in the UK. Incorporated in 2020, it is a relatively young player targeting niche IT consultancy services with a small team of 3 employees, suggesting a boutique or specialized service approach. The company fits within the competitive but growing IT consultancy sector, focused on tailored client solutions rather than mass-market offerings.

2. Strategic Assets

• Strong Equity Growth: Shareholders’ funds have increased from £8,126 in 2020 to £32,128 in 2024, reflecting sustained profitability and capital retention, which supports reinvestment and operational stability.
• Positive Working Capital: Net current assets improved from £7,708 in 2020 to £25,916 in 2024, indicating healthy liquidity to fund short-term obligations and support business scalability.
• Experienced Leadership: Directors include individuals with backgrounds in investment banking and local control, combining financial acumen and operational oversight.
• Owner Concentration: Control is vested significantly in Ts247 Group Limited (75-100%) and two directors holding 25-50% shares each, enabling clear decision-making and aligned strategic intent.
• Niche Focus: As a small, specialized IT consultancy, the company likely benefits from agility, personalized service, and deep client relationships, which serve as competitive moats against larger, less flexible competitors.

3. Growth Opportunities

• Service Portfolio Expansion: Leveraging existing consultancy expertise to broaden service offerings into emerging IT domains such as cybersecurity, cloud migration, or AI integration can capture higher-value contracts.
• Geographic Reach: Currently based in Hebden Bridge, the company could expand its footprint into larger urban centers or national markets through digital delivery models or partnerships.
• Client Base Diversification: Targeting new industry verticals or SMEs can reduce concentration risk and increase revenue streams.
• Technology Investment: Incremental investment in proprietary tools or automation could enhance service efficiency and create scalable productized offerings.
• Talent Acquisition: Increasing headcount beyond the current 3 employees will enable the company to handle larger projects and diversify expertise, driving revenue growth.

4. Strategic Risks

• Scale Limitations: The small size and limited staff may constrain the company’s ability to take on larger, complex contracts or rapidly scale operations.
• Dependency on Key Personnel: With significant control concentrated in a few individuals, any turnover or disruption in leadership could materially impact business continuity.
• Market Competition: The IT consultancy sector is highly competitive with both large firms and numerous small players; differentiating and maintaining a competitive edge requires continuous innovation and client engagement.
• Financial Volatility: While equity and working capital have grown, current liabilities also increased notably in 2024 (£22,311 vs. £14,091 in 2023), which could pressure cash flows if not managed prudently.
• Limited Asset Base: Tangible fixed assets are modest (£6,212 in 2024), indicating limited physical or technological infrastructure, potentially restricting service delivery capabilities or requiring outsourcing.