NATTERBOX LIMITED

Company number 06968249 ·

Active

Executive summary

Natterbox Limited is a niche challenger in the UK CCaaS market, leveraging a deep Salesforce ecosystem partnership to serve enterprise customers with cloud voice and CTI solutions. The company's strategic pivot to AI-powered contact centre platforms (AI Advisor and AI Workforce) is directionally aligned with industry trends, but execution risk is elevated given the 7.8% revenue growth rate—below the broader market's 15-20% expansion—and a 43% decline in net profit driven by R&D investment through its sister company Red Matter Ltd. While the improving balance sheet trajectory (net assets improving from £-8.5M to £-4.8M over three years) and doubled cash position to £2.4M are encouraging, the company remains balance-sheet insolvent and must demonstrate commercial traction of its AI products within the next 12-18 months to validate the transformation investment and achieve a sustainable path to profitability.

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Shareholders' funds

-£4,830,748

Balance sheet as at 2024-12-31

View full accounts →

Overview

Company type
Private Limited Company
Incorporated
2009-07-21
Employees
79 (2024 accounts)
Registered office
3rd Floor, 12 Gough Square, London, United Kingdom, EC4A 3DW
Postcode
EC4A 3DW
Capital
1,000 GBP
Accounts category
Full
Charges
0 outstanding

Accounts

Last made up to
2024-12-31
Next due by
2026-09-30
Financial year end
31 December

Confirmation statement

Last statement dated
2026-07-21
Next due by
2027-08-04
View filing history →

Nature of business (SIC)

  • 61900 Other telecommunications activities

Officers 4 current · 1 resigned

Appointed 2014-08-01
Appointed 2014-08-01
Appointed 2009-07-21
Appointed 2009-07-21

View all officers and resignations →

Group structure

Controlled by N2JB LIMITED — since 2016-04-06

From persons-with-significant-control filings on the public register.

Public contracts won 1

£88,262 total awarded value where published.

Contains public sector information licensed under the Open Government Licence v3.0 (Contracts Finder).

Contact details

Website
natterbox.com

Experience seamless voice integration with Salesforce and drive personalized customer experiences with Natterbox. Our cloud voice CTI solution offers automated data capture, advanced analytics, Microsoft Teams integration, and more. Trust the voice experts trusted by top brands. Get a demo now.

Previous registered addresses 1

AddressChanged on
42A STATION ROAD EAST, OXTED, SURREY, RH8 0PG2014-05-07

Among its peers

Among the biggest employers

of 172 similar companies in EC, with 79 staff. Among the oldest 25% of its local peers.

237 companies are registered at this postcode →

Competitors London

This company ranks 276 among other telecommunications activities in London.

Full league table →

The class of 2009

19%

of the 1,136 companies in this sector incorporated in 2009 are still active today; 78% have since been dissolved.

A fact about the year, not a forecast for this company.