How do I request removal of my commercial data from company records?
This guide explains how to request the removal of your personal information from commercial databases, company records, and business registers that we maintain or have access to.
What is Commercial Data? Commercial data includes personal information appearing in:
- Company Records: Director details, shareholder information, company officer data
- Business Registers: Trade directories, professional listings, membership databases
- Public Filings: Information from Companies House, regulatory filings
- Commercial Databases: B2B contact lists, industry directories
- Historical Records: Past appointments, dissolved company information
- Marketing Lists: Business contact databases, networking platforms
Important Considerations Before requesting commercial data removal:
- Some data is legally required to remain public (e.g., current directorships)
- Historical company records may have archival importance
- Removal may affect your business reputation or commercial relationships
- We can only remove data we control directly
What We Can and Cannot Remove
We CAN typically remove:
- Optional business directory listings
- Marketing contact databases
- Non-statutory business profiles
- Voluntary commercial listings
- Enhanced business information beyond legal requirements
We CANNOT remove:
- Current directorship information (legal requirement)
- Active company officer details at Companies House
- Information required by law or regulation
- Data held by third parties outside our control
- Publicly filed documents at official registers
How to Submit Your Request
- Identify the Specific Data:
- List company names and registration numbers
- Specify which records you want removed
- Include dates of appointments if relevant
- Provide URLs or database references if known
- Provide Required Information:
- Your full legal name (as it appears in records)
- Date of birth (for verification)
- Current contact details
- Previous names or aliases in commercial records
- Proof of identity (passport or driving license)
- State Your Grounds:
- No longer in those positions
- Data is inaccurate or outdated
- Causing harm or distress
- No legitimate interest in continued processing
- Other GDPR grounds
- Submit Your Request:
- Email: [email protected]
- Post: Commercial Data Removal, Companies in the UK, Unit 6301, PO Box 6945, London W1A 6US
Processing Timeline
- Day 1-3: Acknowledgment of receipt
- Day 4-10: Identity verification and initial assessment
- Day 11-25: Review of legal obligations and data audit
- Day 26-30: Final decision and implementation
- Complex cases: May extend to 90 days total
What Happens During Review? We will:
- Verify your identity and connection to the data
- Identify all commercial data we hold about you
- Assess legal requirements for each data type
- Determine what can be legally removed
- Coordinate with relevant third parties if needed
- Implement approved removals
- Provide detailed response about actions taken
Partial Removal Options If full removal isn't possible, we may offer:
- Data Minimization: Remove non-essential details
- Access Restriction: Limit who can view the data
- Accuracy Updates: Correct inaccurate information
- Suppression: Hide from public searches while retaining for legal purposes
Third-Party Data For data held by others:
- We'll provide contact details for relevant organizations
- We can assist with Companies House requests
- We'll advise on approaching other data controllers
- We cannot guarantee third-party compliance
After Removal
- We'll confirm what data was removed
- Explain any data we couldn't remove and why
- Provide certification of deletion if requested
- Note that cached or archived versions may persist temporarily
- Monitor for any data reappearance
Contact Us For commercial data removal requests: Email: [email protected] Hours: Monday-Friday, 9 AM - 5 PM GMT Response Time: Within 1 business day
For urgent matters involving safety or security concerns, please contact us immediately.
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