ENTRUST SUPPORT SERVICES LIMITED
Company number 04440463 · Monitor this company
Executive summary
Entrust Support Services Limited occupies a structurally vulnerable position within the UK outsourced education support services market. Despite marginal revenue growth to £49.25m and a narrowing operating loss, the company carries deeply impaired balance sheet metrics — with net liabilities of £19.6m and a shareholders' deficit exceeding £81m — that would render it insolvent without Capita Group's intercompany support. The joint venture model with Staffordshire County Council provides contractual stability but constrains commercial flexibility, while the ongoing academisation of maintained schools systematically erodes the captive market upon which the business was originally built. Without significant operational restructuring or contract renegotiation, Entrust faces a challenging trajectory in a sector characterised by tight margins and structural decline in its core customer base.
Shareholders' funds
-£82,749,339
Balance sheet as at 2025-12-31
What it does
The principal activity of the Company is that of providing education support services to local government establishments. These services comprise the provision of specialist education services, outdoor education, learning technologies, facilities management and catering services to local government-maintained schools, academy schools and other educational or similar establishments.
The company's own description, from its latest filed accounts.
Overview
- Company type
- Private Limited Company
- Incorporated
- 2002-05-16
- Employees
- 472 (2025 accounts · was 598 in 2024)
- Registered office
- The Riverway Centre, Riverway, Stafford, United Kingdom, ST16 3TH
- Postcode
- ST16 3TH
- Capital
- 1,000 GBP
- Accounts category
- Full
Accounts
- Last made up to
- 2025-12-31
- Next due by
- 2027-09-30
- Financial year end
- 31 December
Confirmation statement
- Last statement dated
- 2026-03-31
- Next due by
- 2027-04-14
Nature of business (SIC)
- 64999 Financial intermediation not elsewhere classified
Officers 10 current · 50 resigned
Group structure
Controlled by CAPITA BUSINESS SERVICES LTD — since 2016-04-06
From persons-with-significant-control filings on the public register.
Public contracts won 5
£6,562,681 total awarded value where published.
Contains public sector information licensed under the Open Government Licence v3.0 (Contracts Finder).
Data protection registration
Registered with the ICO as a data protection fee payer — ZA010657 (Tier 3), registered since 2013.
Information Commissioner's Office register of fee payers, licensed under the Open Government Licence.
Gender pay gap
4.2%
Women's median hourly pay above men's, 2025/26 · around the middle of the pack for parity
Previous company names
| Name | Date changed |
|---|---|
| CAPITA (SCC) LIMITED | 2013-03-12 |
| CAPITA QUEST TRUSTEES LIMITED | 2012-12-17 |
Previous registered addresses 4
| Address | Changed on |
|---|---|
| KINGSTON RESOURCE AND DEVELOPMENT CENTRE, FAIRWAY, STAFFORD, ST16 3TW | 2015-06-05 |
| 17 ROCHESTER ROW, LONDON, SW1P 1QT, UNITED KINGDOM | 2013-03-13 |
| THE REGISTRY, 34 BECKENHAM ROAD, BECKENHAM, KENT, BR3 4TU | 2012-12-17 |
| BOURNE HOUSE, 34 BECKENHAM ROAD, BECKENHAM, KENT BR3 4TU | 2003-06-10 |
Among its peers
The largest employer
of 76 similar companies in ST, with 472 staff. Among the oldest 25% of its local peers.
Competitors Stoke-On-Trent
This company ranks 106 among financial intermediation not elsewhere classified in Stoke-On-Trent.
The class of 2002
35%
of the 996 companies in this sector incorporated in 2002 are still active today; 62% have since been dissolved.
A fact about the year, not a forecast for this company.
Property in England & Wales 4 titles
- Leasehold
- 4
- Most recent registration
- 2023-09-08
- Price paid, where recorded
- £630,000
- Where
- Staffordshire (4)
| Title number | County | Tenure | Registered | Price paid |
|---|---|---|---|---|
| SF691797 | Staffordshire | Leasehold | 2023-09-08 | — |
| SF689134 | Staffordshire | Leasehold | 2023-06-08 | — |
| SF615810 | Staffordshire | Leasehold | 2016-04-26 | £630,000 |
| SF589959 | Staffordshire | Leasehold | 2013-07-10 | — |
For addresses and the authoritative register entry, use HM Land Registry's official search (£3 per title).
Information produced by HM Land Registry. © Crown copyright 2026. Dataset as at 2026-08.
This company's registered activities are in financial services. If it carries on regulated business, it should appear on the FCA's Financial Services Register — the official record of authorised firms.